Every business organisation will have the process of prospecting the clients. It may be for finding a new customer, or influencing the existing customers for purchasing more from the organisation. The outcome of prospecting is usually LEADS. These leads may have generated by through different medium , like, News paper / Website / Trade shows / Channel partners etc., the same is been assaigned the executives to work on the same.
Unfortunately, most of the sales force is more concentrated on only the hot leads, obviously because of the sales target pressures. There is high chance that they ignore 80 to 90% of those warm or cold calls, due to its very lengthy lead life time.
That means, those 80 to 90% of the leads will go to the so called, “The black hole”
By proactively managing those long life leads will directly impact your revenue positively. This can be done only if you have a structured lead processing system. By enabling a structured lead processing and qualifying system through out your sales process, you can better manage leads, which will increase the chance of more leads converted to sales.
A proven Sales force Automation / CRM system can help you to manage opportunity pipeline better, that it provide data and information to better understand the relationship you have with your customers.
A Well structured, and well updated opportunity pipeline will give more insight to the Marketing team to better understand the buying pattern of the customers. It will also help them to understand,